Customer Reviews & Reputation
Verified feedback from Feefo and Trustpilot
Here is what our customers say about our lanyards, ID cards and badges. Most of our reviews come through Feefo, which only asks people who have actually placed an order. We also show our current Trustpilot rating and a few of the reviews left there.
Ratings change as new reviews come in. The Feefo widget below always shows the current figures. The numbers we have written out were last checked in September 2026.
Our current ratings
Feefo
Having trouble viewing the reviews? Read our verified Feefo reviews.
The widget shows our current Feefo rating, total review count, recent reviews and award status. Only verified customers receive an invitation to leave a Feefo review, so every review is tied to a real purchase.
Trustpilot
4.2 out of 5
Based on 37 service reviews
Checked September 2026
Trustpilot is a separate review site that anyone can post on. Some reviews carry a Verified label where Trustpilot has checked the reviewer's experience.
What people talk about most in customer feedback
The following themes appear consistently across verified reviews on both platforms. They are drawn directly from submitted customer feedback rather than written as claims by We Print Lanyards.
Helpful people
Customers regularly highlight friendly, responsive support, whether they need help with a design, have a question before ordering or want advice on the right product.
Quality you can see
Sharp printing, clear logos and well-finished products come up repeatedly. Customers often comment on the quality of both the print and the finished lanyard, card or holder.
Easy to design and order
From uploading artwork to approving a design and placing a repeat order, customers regularly describe the process as straightforward, quick and easy to use.
Fast turnaround
Quick production and delivery are some of the most consistent themes in our reviews. Customers value receiving what they need quickly, without compromising on the finished product.
Good value at any quantity
Customers frequently mention competitive pricing and good value, including those placing smaller personalised orders as well as larger runs.
Made here in Britain
We manufacture our custom printed lanyards in-house in Long Eaton, giving us greater control over quality and turnaround. That supports two things customers mention repeatedly: reliable service and fast delivery.
Verified reviews in more detail
You can read some of our customer reviews in more detail below, covering the products they ordered and their experience with our team.
Feefo reviews
“
Easy to upload our company logo, and once printed it is clear and the lanyards are of excellent quality and the breakaway fastener is perfect for use in healthcare environment.
Jo Flippance – Central Bedfordshire Council
Feefo Verified · 21 January 2026
“
Excellent service throughout, responsive customer service, quality customisable product at an affordable price.
Andrew Moss – Swimming club order
Feefo Verified · 10 February 2026
“
Brilliant product and great service! Rachel and Emma were so helpful from start to finish, and they really looked after us even though our order was tiny. The lanyards look great and came back super quick, and the printed door access cards were even better than we expected. Couldn't ask for more, highly recommend!
Gavin Jessop
Feefo Verified · 17 July 2026
“
Great Product!
Web site easy to navigate. One small query answered by phone before I pressed the order into being. Staff were more than helpful. Product delivered within a week, everything above the standard that I would have expected. Fabulous, would buy again!
Stephen Redman
Feefo Verified · 1 September 2026
Trustpilot reviews
“
From minute one of contact, to approving proof, the ordering and delivery in a very short space of time was excellent customer service. The lanyards are exactly what we need both for our staff and conference delegates. Good quality and value for money.
Carol Melhuish
Trustpilot Verified · 24 June 2026
“
I had a very last-minute request for some printing ahead of an event, and the team were absolutely brilliant. They turned everything around incredibly quickly, kept me informed throughout, and made the whole process stress-free. The sign-off process was seamless too, the printing arrived on time and was great quality, exactly what we needed.
Nikki
Trustpilot Verified · 20 April 2026
“
Great service with lovely communication throughout. They were able to meet our tight deadline and the quality of the lanyards was excellent. The short lead time is a huge plus. They are made in the UK so it's great to know they haven't been made overseas, keeping our carbon footprint down.
Caroline Harding
Trustpilot Verified · 6 May 2026
“
Very helpful and responsive customer service
We had an issue with our order down to my own error and customer service could not have been more helpful. Emma really did go above and beyond given it turned out to be my error. We have always ordered our lanyards from here and always been impressed with the quality and service received.
Ramsbury Preschool
Trustpilot Verified · 24 September 2026
Read or leave a review
If you have ordered from us and Feefo has emailed you an invitation, you can leave a Feefo review through the link in that email. If you have not had one, Trustpilot is open to everyone. Anyone can read our Feefo reviews on our public profile.
Frequently asked questions
Our Feefo rating and review count are in the widget at the top of this page, so they update as new reviews come in. We check our Trustpilot rating by hand: it was 4.2 out of 5 from 37 service reviews in September 2026. Both can change as new reviews are published.
Feefo only sends invitations to customers who have placed an order, so every Feefo review comes from a real purchase. On Trustpilot, some reviews carry a Verified label where Trustpilot has checked the reviewer's experience. Every review we have quoted on this page says which site it came from and when it was left.
Helpful people, print and product quality, an easy design and ordering process, fast turnaround, good value at any quantity, and the fact that our lanyards are made in-house in Long Eaton. That is what comes up most in the reviews themselves, rather than a promise about every order.
Only verified customers receive an invitation to leave a Feefo review, so there is no public Feefo review link. Trustpilot is open to everyone and does not require an invitation.
If something has gone wrong with an order, we pass it to the team who can check it. You can also come straight to us at
sales@weprintlanyards.com or
0115 860 2255, and we will look at the order and tell you what we can do.
No. Plenty of reviewers mention quick turnaround and we work hard at it, but how long your order takes depends on the product, the quantity, how quickly the proof is approved and the delivery option you choose. If you have a fixed deadline, tell us before you order and we will confirm whether we can meet it.
Last reviewed 28 September 2026 by Martin Bailey, Business Unit Manager. We check the claims on this page regularly and only publish information we can evidence. To suggest a correction or ask about a source, email data@weprintlanyards.com.